Description
To identify specific soft skills deemed most essential in the life sciences industry, we interviewed 52 leaders from tiny startups to multinational organizations, weighted evenly between human resources professionals and scientific / technical managers. The study was done in partnership with Cambridge Corporate Training, and participants were asked about tangible examples of situations in which an employee’s soft skills made a noticeable impact, whether positive or negative. The process culminated in a conceptual map of specific behaviors that emerged from respondent interviews, with axis poles labelled as Self – Others – Feeling – Thinking, thus reclaiming the term “S.O.F.T.” skills for today’s life sciences practitioners.